Medtronic

Diabetic Management App Design

 

Project Overview:

This design for Medtronic was inspired by the difficulties of living with diabetes.  My team and I designed an app that aggregates data from all devices onto a single platform, providing discreet and convenient diabetes management.

General Assembly Project

Client: Medtronic

Teammates:  Shanna, Calvin, Maivi

Programs used: Illustrator, Sketch, InVision

UX/UI Designer:

  • User Research
  • Competitive Analysis
  • Survey
  • User Flows
  • Wireframing
  • Usability testing
  • Click-through prototype
 
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THE PROCESS.png
 

DISCOVER

The Client

 

Medtronic is a medical technology company that creates devices for diabetes management. They are looking to develop new opportunities to battle diabetes by leveraging new technology-based services to help diabetics better manage their condition. 

Diabetes Research

As a team, we immersed ourselves with surveys, interviews, online blogs, forums and diabetic websites in order to fully understand the diabetic lifestyle and the role that devices play in it.

Research

A diabetic lifestyle requires constant tracking and monitoring in all areas from multiple devices to diet and exercise.

 

Survey

Nearly 23.5 million Americans live with diabetes, and most of them devote a large chunk of time each day to effectively managing it (58-143 minutes per day).

We created a survey on typeform and spread it on social media.

We created a survey on typeform and spread it on social media.

We discovered that the biggest issue users had was the need to monitor a variety of variables, often requiring a separate device or app to track each aspect of their condition.  This means carrying multiple devices and checking variables like carbohydrates, blood glucose, and insulin levels.

 

Competitive Analysis

 

The apps that do allow multi-device data tracking require manual input each time. This is a huge pain point for diabetics.

 

What is already out there?

Which features meet the needs of our users?

How well do they work?

 

Personas

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Identified 3 Types of Personas:

The Caretaker, The Healthy Diabetic, and The Reckless Diabetic (Tom, our main focus)

Devices are a constant reminder of diabetes. Tom is adamant on not having diabetes run his life and ruin his college experience, thus he rebels.

 

DEFINE

Through interviews, surveys, research, and competitive analyis, we were able to compare current products and identify existing pain points diabetics had with managing their condiiton.  

We were able to focus on a design that would satisfy the most prominent issue diabetics have by creating a problem statement.

 
 

We mapped out main pain points and began generating possible solutions.

What Sets Us Apart

Information aggregation, one-time sync, and automatic data uploads set us apart from other apps on the market which lack this capability.

DEVELOP

Design Studio

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We sketched user flows, site maps, and screens to quickly generate initial ideas.

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Navigation and User Flows

From our initial sketches, we mapped out a user flow and sitemap.

Testing and Iteration

Four user flows were tested for ease of navigation and understanding:

  1. Set up the app to sync with device
  2. View all data information on one page
  3. Send the data to your doctor
  4. Quickly calculate how much insulin to take

Mockup

Unlike currently available apps, our design features a one-time sync  and automatic data upload from all medical devices and health apps.  As long as the user has one Medtronic device, they can use the app to view all of their data in one location.